The terms that apply when you book with Finish Line Remaps — including the honest, important stuff about warranty, insurance and emissions that other tuners bury in small print.
REV 1.0
Last UpdatedJune 2026
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Governing LawEngland & Wales
01
Definitions
In Plain English
A quick glossary so the rest of this document reads clearly. Tap any term to expand it.
Finish Line Remaps, a vehicle tuning business based in Haslingden, Lancashire, providing the Services described on this website.
The person booking or receiving the Services. By booking, you confirm you are the registered keeper of the vehicle or have the keeper's express authority to modify it.
ECU remapping, DSG / TCU tuning, diagnostics, coding, retrofits and related work described on this website, whether performed at our premises or at your location (mobile service).
The modified software written for your vehicle's ECU or TCU. The "Original File" is the unmodified software read from your vehicle before any changes are made.
These terms apply to all quotes, bookings and work carried out by FLR. They do not affect your statutory rights as a consumer under the Consumer Rights Act 2015.
02
Services & Quotes
In Plain English
Quotes are based on what you tell us about your car. Quoted gains are realistic estimates, not guarantees — every engine is slightly different.
Quotes are prepared from the vehicle details you provide (or a reg lookup). If the vehicle differs materially from what was described — different engine, existing modifications, non-standard hardware — the price and feasibility may change.
Quotes are valid for 30 days unless stated otherwise.
Quoted power and torque figures are estimates based on typical results for your engine and stage. Actual gains vary with engine condition, fuel quality, hardware and ambient conditions. Figures are not a contractual guarantee.
Stage 2 and Stage 3 work requires supporting hardware modifications. You are responsible for ensuring declared hardware is correctly fitted and in good condition unless we have fitted it ourselves.
Every remap is custom-written for your vehicle. We do not use generic, one-size-fits-all files.
03
Bookings, Payment & Cancellation
In Plain English
Give us reasonable notice if you need to move a booking — especially mobile visits, where we've planned travel. Payment is due when the work's done and you're happy it's been demonstrated.
Booking — a booking is confirmed when we agree a date, time and price with you in writing (including email, text or WhatsApp).
Payment — due on completion of the work unless agreed otherwise. We will demonstrate the work is complete (e.g. diagnostic report, road test where appropriate) before payment.
Cancellation by you — please give at least 24 hours' notice. Repeated late cancellations or no-shows for mobile visits may require a deposit for future bookings.
Cancellation by us — if we must cancel (illness, weather unsafe for mobile work, equipment failure), we will rebook at the earliest opportunity at the same price. We are not liable for indirect costs caused by rescheduling.
Mobile service — you must provide a safe, legal place for the vehicle to be worked on, with the vehicle accessible and keys available. Work may require the engine to run; ensure this is permitted at the location.
Consumer cancellation rights — where you book remotely (online or by phone), you may have a 14-day cooling-off period under the Consumer Contracts Regulations 2013. By asking us to perform the service within that period, you agree we may start, and you lose the right to cancel once the service is fully performed.
04
Vehicle Condition & Diagnostics-First Policy
In Plain English
We health-check every car before we touch the software. If your car has an underlying fault, we'll tell you straight and won't tune it until it's fixed. A remap doesn't cause — or cure — mechanical problems.
Diagnostic check first — we run a diagnostic scan before every remap. If we find faults that make tuning inadvisable, we will tell you and may decline to proceed until they are resolved.
Right to refuse — we may refuse or stop work on any vehicle we judge to be in unsuitable mechanical condition. You will not be charged for declined tuning work (a diagnostic fee may apply if agreed in advance).
Pre-existing conditions — remapping increases demands on components that are already worn. We are not responsible for the failure of components that were worn, defective or modified before our work, nor for latent defects that a standard diagnostic scan could not reasonably reveal.
Your declaration — you confirm the vehicle is in good working order, serviced in line with the manufacturer's schedule, and that you have disclosed all known faults and modifications.
Worth Knowing
This policy protects you as much as us. A remap on an unhealthy engine can turn a small problem into an expensive one — which is why we scan first, every time, with no exceptions.
05
Remapping Disclaimer
In Plain English
Three things you must know before any remap: it can affect your manufacturer warranty, you must tell your insurer, and increased performance means increased responsibility. We'd rather tell you now than surprise you later.
Manufacturer Warranty
Modifying your vehicle's software may affect or invalidate your manufacturer or dealer warranty, in whole or in part. Some manufacturers can detect software changes during dealer visits, even after a return to stock. If your vehicle is under warranty, consider this carefully before booking — and ask us if you're unsure.
Insurance — Your Legal Duty
A remap is a vehicle modification you must declare to your insurer. Failing to declare it can invalidate your policy and may constitute insurance fraud. Many mainstream and specialist insurers cover remapped vehicles — often at little extra cost — but the duty to notify them is yours alone. FLR accepts no liability for losses arising from undeclared modifications.
Performance & Driving
A remapped vehicle accelerates harder and behaves differently. You are responsible for driving within the law and within the limits of your vehicle, tyres and conditions. Increased performance can increase fuel consumption and component wear under hard use.
By booking a remap you confirm you have read, understood and accepted these disclaimers.
06
Off-Road & Motorsport Use
In Plain English
Some services — DPF, EGR, AdBlue, decat, pops & bangs, limiter changes — are strictly for vehicles used off the public road: track, motorsport or export. Using them on the road is illegal, and we require your written confirmation of intended use.
Certain services we offer alter or remove emissions-related systems or exceed road-legal noise and behaviour standards. These include (without limitation) DPF solutions, EGR solutions, AdBlue/SCR solutions, decat tuning, pops & bangs, hardcut limiters and speed limiter changes.
Off-Road Use Only — Read Carefully
It is an offence under the Road Vehicles (Construction and Use) Regulations 1986 to use on a public road a vehicle that has been modified in a way that no longer meets the emissions standards it was designed to meet. Removing or defeating a DPF, EGR or SCR/AdBlue system on a road-going vehicle is illegal for road use, can result in an MOT failure, fines and policy invalidation.
FLR supplies these services strictly for motorsport, off-road, track and export vehicles only. Before we carry out any such work, you will be required to confirm in writing that the vehicle will not be used on UK public roads in that configuration.
It means the vehicle, in its modified configuration, may only be used on private land, closed circuits, in sanctioned motorsport events, or exported for use outside the UK. The moment it is driven on a public road, the responsibility — and the offence — is the driver's and keeper's.
Because the legal duty for how the vehicle is used sits with you, not us. Your written confirmation records that you understand the work is for off-road use and indemnifies FLR against misuse of the vehicle after it leaves our care.
07
Software Ownership & Your Original File
In Plain English
The custom map we write stays our intellectual property — you get a licence to use it on your car. We keep your original software safe, so your car can always go back to stock.
Calibration files are FLR's intellectual property. When you pay for a remap, you receive a non-transferable licence to use that calibration on the specific vehicle it was written for. Copying, extracting, reselling or transferring the file to another vehicle or party is not permitted.
Your Original File is kept safe. Before any modification we read and archive your vehicle's original software. We retain it so your vehicle can be returned to standard at any time.
Return to stock — we will restore your original software on request. A reasonable labour charge may apply.
Revisions — minor adjustments to resolve issues directly attributable to our calibration are included free of charge within a reasonable period after the work.
08
Limitation of Liability & Your Statutory Rights
In Plain English
We carry out our work with professional skill and care, and we put right anything that's our fault. What we can't cover is wear-and-tear, pre-existing problems, or how the vehicle is used afterwards. Nothing here removes your legal rights as a consumer.
Our commitment — Services are performed with reasonable skill and care, as required by the Consumer Rights Act 2015. If our work is faulty, we will re-perform it or put it right at no cost to you.
What we are not liable for — failure of components due to pre-existing wear or defects; faults caused by undisclosed modifications; consequential losses from vehicle downtime; misuse of the vehicle; or use of off-road calibrations on public roads.
Cap — to the extent permitted by law, our total liability in connection with any job is limited to the price paid for that job, except where the law does not allow liability to be limited.
What we never exclude — nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot lawfully be excluded or limited.
Statutory rights — these terms do not affect your rights under the Consumer Rights Act 2015 or any other consumer protection law. Guidance is available from Citizens Advice.
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction — though if you live in Scotland or Northern Ireland you may also bring proceedings locally.
09
Complaints & Contact
In Plain English
If something's not right, tell us — you'll deal directly with the person who did the work, not a call centre.
If you are unhappy with any aspect of our work, contact us as soon as possible. We aim to acknowledge complaints within 2 working days and resolve them within 14. Where a fault in our work is confirmed, we will re-perform the service or provide an appropriate remedy in line with your statutory rights.
Honest Terms. Honest Tuning.
Any questions about these terms — or anything else — just ask before you book.